Comfort and Convenience, we make it easy.

How far are you from Downtown?

One exit from downtown on the 417, 5 minutes to the centre of the city

Can I bring in my own outside food?

No, all food and beverage must be provided by the Conference Centre.  Special occasion cakes and cupcakes and traditional cookies are the exception

What bus routes do I take to get there?

Our city bus system, O.C. Transpo #9 hurdman and #9 downtown, both stop right outside our doors on Vanier Parkway

Is parking complimentary?

Yes, we have 515 underground parking spaces and 300 outdoor overflow parking spaces available

Do you have a restaurant on site?

Yes, in our sister property , the Courtyard by Marriott Ottawa East, attached to our facility we have The Bistro, a 100 seat fully licensed restaurant offering breakfast, lunch and dinner

Is your AV company exclusive?

They are not exclusive, however they are our preferred, and to use a third party would result in a service charge

Do you have a business centre?

No, however, we can provide for last minute print jobs and faxing when necessary

What is your cancellation Policy?

  1. If a function cancellation is made anytime after the contract is signed, a cancellation fee equivalent to the full-published Room Rental will apply, less any revenue recouped by the Conference Centre through resale of this space.
  2. If a function cancellation is made within 30 days prior to a pending event, a cancellation fee, equivalent to the full published Room Rental and 50% of the actual food and Beverage Revenue will be levied as liquidated revenue damages less any revenue recouped by the Conference Centre through the resale of this space.
  3. If a function cancellation is made within four business days prior to an event, a cancellation fee equivalent to 100% of the actual Food and Beverage Revenue and the actual Room Rental will be levied as liquidated revenue damages less any revenue recouped by the Conference Centre through the resale of this space.

Can I bring in my own alcohol?

Yes, limited to wine only during dinner.  There is a corkage fee of $24.95 per bottle and you must also purchase a Special Occasion Permit from the LCBO.

How do I arrange for a courier?

You must pre-arrange for pick up with your own preferred courier.  You must package all goods to be shipped, fill out the shipping label and call  your preferred courier for the pick up.

How do I book or block guestrooms if I am having an event at the Conference Centre?

Your Sales Manager will offer you quotes and put you in contact with the reservations manager of your chosen hotel (or both).  You will then deal directly with the hotel.

What are your taxes and gratuities?

We charge 13% HST on all billable items and we do NOT charge a gratuity.

What is the fee for internet?

We offer complimentary wifi to all our guests.

What is the SOCAN fee and the resound fee?

We collect and forward these fees in full to SOCAN and RE:SOUND. We are mandated to collect these fees from groups/clients that play recorded music during a function or event. SOCAN – represents the rights of songwriters, lyric authors, composers and music publishers

RE:SOUND – represents the rights of the performers who played on recordings and the record companies that released those recordings


For more information, please visit www.socan.ca or www.resound.ca


The event was a success!! Thank you so much again for all your hard work. Looking forward to hosting our next event with you.

Corporate Client, December 2019

Excellent service, food was great. Everyone was impressed! Will definitely book again soon.

Corporate Client, December 2019
The dinner was just perfect. All my colleagues gave me positive feedback.
Education Client, November 2019

A note of thanks for all your help organizing our event. We were very happy with the service! Please share my thanks with the banquet staff, too!

Association Client, November 2019

Thank you to you and to all your staff for helping us have an event that is excellent and causes people to return year after year. Please give them our appreciation.

Client, October 2019

The group was happy with the food quality, including the vegan meal, and the room arrangement was perfect.

Corporate Client, July 2019

I just wanted to say thank you for the set up of the room and meeting all our needs. Everything was to our expectation!

Crown Corporation, June 2019

We enjoyed the meeting – the food was good and the meeting room was exactly as needed.

Corporate Client, April 2019

Everything was great – the room was perfect (and comfortable), the food arrived on time and everything was cleared up very quickly following the meeting.

Corporate Client, April 2019

Everything was fantastic, the venue was perfect and the staff were accommodating. We will most likely continue to put this show on every year going forward. I look forward to doing business again in the future.

Corporate Client, April 2019

The event was a success and what a lovely venue to hold our class. The staff was very attentive to any questions or requests that we had and took care of us well.

Corporate Client, April 2019

Overall it was great. The room was perfect and the service and quality of food were very high. So thank you very much for your help in making our event a success and we look forward to hopefully another seminar at your venue in the Fall.

Corporate Client, March 2019

Our session went off without a single hitch, and my management is super happy, so it was a success on all fronts.

Government Client, January 2019

It was really wonderful. The food was great, the organization was great, I couldn’t have asked for anything better.

Wedding Client, 2019

Everything was beyond excellent! We have had so many raving about the service and how quick and efficient everyone was. The food was great and everything looked good! We have only positive things to say! A huge thank you!

Wedding Client, 2019

No matter your plans,we’ve got you covered.

Our pros know the devil’s in the details. Get in touch for a customized quote from one of our sales managers today.

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200 Coventry Road. Ottawa, ON K1K 4S3 Canada
© 2021 - All rights reserved Ottawa Conference and Event Centre
Tel: 613-288-3450
200 Coventry Road. Ottawa, ON
K1K 4S3 Canada